1. Who processes your data
The controller of personal data submitted through this website is Classic EL. You can contact us through the contact page or by using the telephone numbers published there.
2. Data we collect
- Contact enquiries: name, email address, subject and message.
- Quote requests: name, email address, project description and any files you choose to attach.
- Guestbook entries: name, email address and comment. Your email address is not displayed publicly.
- Technical data needed for security and operation, including the IP address used during hCaptcha verification.
3. How we use the data
We use the data to answer enquiries, prepare requested quotes, display voluntarily submitted reviews and protect forms from abuse. We do not sell submitted data or use it for automated profiling.
4. Legal basis
Contact enquiries and quote requests are processed to take steps at your request and communicate with you. Names and guestbook comments are published with your explicit consent. Some technical processing is necessary for the security and normal operation of the website.
5. Recipients and third-party services
Access is limited to people who maintain the website or handle requests for Classic EL, where necessary. The forms use hCaptcha to prevent automated submissions. hCaptcha may process technical data under its own privacy policy.
6. Retention
We retain enquiries, quote requests and attached files only for as long as needed for communication, delivery of the requested service and applicable legal obligations. Published reviews are retained until consent is withdrawn or they are no longer relevant to the website.
7. Your rights
You may request access, correction, deletion or restriction of processing, and you may object to processing. Where processing is based on consent, you may withdraw it at any time. You may also lodge a complaint with the competent data protection authority.
8. Cookies and local storage
The website uses an essential session cookie for language selection and form operation. Your light or dark theme preference is stored locally in your browser. With your explicit permission, we use first-party statistics that record the visit source and campaign, viewed pages, device type and completed actions. The IP address is stored only as an irreversible hash, data is retained for up to 18 months and is not shared with advertising platforms. You can withdraw permission by clearing the stored data for classic-el.com in your browser. hCaptcha may use its own security technologies. We do not use advertising cookies.
9. Security and updates
We use appropriate technical and organisational measures to protect personal data. We may update this policy when the website or applicable requirements change, and will publish the new date at the top of this page.